Let’s talk

Independent technology consultancy

Complex technology.
Clear direction.

I’m Andrew Platts. I help organisations turn technology complexity into resilient operations, stronger services and measurable business value.

Let’s start a conversation How I can help

Director & CIO-level experience.
A practical, business-first approach.

The one journey

One journey.
A clear path through complexity.

From ambition to outcome, across people, process, data and technology.

  1. EnvisionStrategy
  2. DesignProcess
  3. BuildPlatforms
  4. RunService
  5. EvolveData & AI

From complexity to clarity

ONE PATH
  • PeopleAligned teams
  • ProcessConnected services
  • TechnologyMeasurable value

Enterprise experience.
Real-world perspective.

Global retailHealthcareFinancial services

01 / How I can help

Strategy that connects.
Operations that deliver.

From setting direction to improving delivery, I work with CIOs and leadership teams to make technology work better for the business.

01

Technology strategy & leadership

A clear direction for your technology estate. Executive-level advice that connects platform decisions, investment and delivery to business priorities.

Enterprise strategy · Executive advisory · Portfolio alignment

02

Service & operating model transformation

Build an operation that works for the business. Bring clarity to accountability, strengthen service delivery and turn improvement plans into practical change.

Service operations · ITSM & ITOM · Operating models

03

Cloud, platforms & observability

Make complex environments easier to run. Shape hybrid-cloud platforms, use data to understand service health and put observability and AIOps to work.

Hybrid cloud · Observability · Automation & AIOps

04

Commercial & supplier performance

Get more from your technology partnerships. Align suppliers, strengthen governance and optimise cost without losing sight of resilience or customer experience.

Vendor strategy · Cost optimisation · Commercial governance

02 / Experience that matters

Less noise.
More meaningful outcomes.

Leadership experience across McDonald’s, HCA Healthcare UK and IBM. A track record built in demanding, complex enterprise environments.

75%

reduction in outages

At IBM, leading service delivery for QBE: 14 months without an SLA failure and customer satisfaction improved from 3/10 to 9/10.

£21m

annual technology budget

As Deputy CIO at HCA Healthcare UK, aligning technology with business operations alongside a £10m project portfolio.

25%

reduction in resource usage

Restructuring infrastructure operations at HCA Healthcare UK while maintaining service quality across a complex technology estate.

Explore my full career

Organisations I’ve worked with

  • McDonald’s
  • Barracuda
  • Fortinet
  • Hanu
  • HCA Healthcare UK
  • MS Amlin UK
  • IBM UK Limited
  • London Borough of Southwark
  • Vector Command
  • Nortel Networks
  • Morse Group
  • Ministry of Defence — Army/QMG
  • Silchester Control Systems Limited
  • Hi-Spectra Limited
  • Fischer Panda GmbH
  • Lloyds Banking Group
  • Equifax UK
  • QBE
  • HSBC
  • O2
  • Atlantic Telecom
  • BSkyB

Selected outcomes and organisations from previous roles, not Clear Water Tech client engagements. Logos are trademarks of their respective owners; no endorsement is implied.

03 / A personal approach

Senior experience.
Human perspective.

Andrew PlattsEnterprise technology consultant

Good technology leadership starts with understanding the business — and the people behind it.

I’ve led global teams, multi-million-pound portfolios and enterprise-wide change across retail, healthcare and financial services. My experience spans Director and CIO roles, alongside independent consulting.

I bring a practical, collaborative approach: get to the heart of the problem, agree what success looks like and build a clear path forward. Always with a focus on customer experience, operational resilience and commercial value.

Explore my experience on LinkedIn

Let’s find a clearer way forward

A challenge to solve?
Let’s talk.

Whether you need a fresh perspective, a clear strategy or support through change, I’d welcome a conversation.

Connect on LinkedIn Based in Faversham, Kent · Working with enterprise teams